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Citibank Prints Social Security Numbers on Envelopes Sent to 600,000 Customers
Unless you’re that guy from the LifeLock commercials, you really don’t want to have your social security number paraded about like it isn’t the one and only thing a person needs in order to steal your identity and ruin your credit and everything you have worked for your entire life. Well, that is unless you have the common sense that Citibank possesses; which is, well, none that we can see from what was uncovered in late January.
Way too many companies have put their customers at risk by mishandling private information and we can now add Citibank to that list of companies. In late January, Citibank sent out about 600,000 envelopes–with their customer’s social security numbers printed on the front. But Citibank claims that this is not as severe an offense as we may think; in fact, no one could know that there were social security numbers printed on the envelopes because Citibank had combined the numbers with a larger string of digits and letters that resembled more of a mail routing number than a social security number. Customers were made aware of this incident as part of Citibank claiming complete transparency and they had also given their customers the option of enrolling in six months of credit monitoring at no cost.
There is absolutely no excuse why Citibank thought it wouldn’t be a big deal to print their customer’s private information that could potentially ruin everything they have worked for financially thus far; having people’s social security numbers come printed on envelopes from their bank, albeit being jumbled with other letters and numbers is nothing more than a gross display of neglect. There is not one inkling in my mind at the moment, after hearing about this, that could lead me to believe that Citibank truly has their customer’s interests at heart. If a financial institution does not think it’s important to keep my social security number to themselves, what other information will they feel perfectly fine handing over to strangers?
In lieu of this mishandling of personal consumer information, the Privacy Rights Clearinghouse has offered advice to consumers on how to deal with a security breach.
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About the Author: Holly Ord
In addition to being the Founder and Editor of Woman Tribune, Holly Ord is a freelance writer, web designer and developer, feminist activist and blogger, and hopeless video game addict. She lives in Northeastern Pennsylvania and has been blogging on liberal politics and gender equality on her personal website, Menstrual Poetry since 2007.
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One Comment on Citibank Prints Social Security Numbers on Envelopes Sent to 600,000 Customers / Add Your Comment
hey,why Citibank has done such a big mistake by mishandling the customers private information